Friday, February 25, 2005

What a Stupid thing to say!

At usual..i have to work on thursday..start at 5 pm till 8pm. Well, really kinda hoping that i get to use hardphone than softphone.. ..because hardphone i only have to process calls from Hamilton and Halton Region calls.
Softphone have to process the whole Ontario calls..Toronto, Ottawa,Mississauga and etc. I hated getting calls from Toronto..customers are mean and snobbish! Come on! is just a pizza..but they thought they are buying gold or something very expensive..they treated u like ***##$$!

anyhoow...my prayers answered...got a place that has hardphone..and supervisor asked me to use hardphone..YIPPIE! Well, happily change the headset to to the hardphone and got myself ready to process the first call from the hardphone.

Myself: Thank you 4 calling pizzapizza, this is Gene speaking, Can I start with your area code and phone number pls.
Customer:Yes Gene, sure..my area code is 519-*******
Myself: This is for delivery or pick up?
Customer: Delivery today.
Myself: Can i have ur address please sir?
Customer: Sure, Gene.. my address is *********
Myself: Ok sir,what can i get u today?
Customer: ummm...oh well, honey, what u want dear? (talking to his gf) (Background sound- what u ordering?) I am calling pizzapizza...
** the heck..can't they made up their mind b4 they phone???!!!
anyway..conversation continues..
Customer:Umm can we get the Family Platter with 2 medium pizza..and 10 chicken wings..
Myself: Sure..would u like to go with ceasar salad or garden salad or brownies or garlic sticks?
Customer: Honey...what u want, the salad or brownies or garlic sticks... (still can't make up his mind)
Myself: (what the F***) !!!! (thinking in head loudly)
Customer: okie we will go with the brownies...
Myself..waht would u like for ur first pizza?
Customer: ...mumbling all the toppings..

as the conversation continue till the end..and i mentioned the price and time guarantees..
customer ended the conversation with :

Customer: oh well, this is great..u did a good job Gene.... it is not confusing at all..
Gene: ohh..is because i am in the good mood

What the hell! hahaha..what a stupid thing to say to my customer huh? "IS B ECUASE I AM IN THE GOOD MOOD??!!"
DUH!! i am totally doomed that time..that customer was stoned a lil bit..and he quickly say thank q and bye bye..hahahaah i scared him

oh the heck with them... i am trying to do my job...

1 comment:

Joez said...

Haha, can't believe u really said that !! Siao :P